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82% increase in visitors with £1m+ buying budgets and record rebooking at Home & Gift Harrogate indicates a strong end to the year for the retail industry

82% increase in visitors with £1m+ buying budgets and record rebooking at Home & Gift Harrogate indicates a strong end to the year for the retail industry

Ren Noel
Benefiting from a new layout and larger footprint, the event saw the visitor Net Promoter Score (NPS) leaping to +43 from +20 in 2023, and Customer Satisfaction (CSAT) also rising to 4.01 from 3.89.
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